As COVID-19 disrupted law offices across the world over the past year, attorneys learned to work in a new way: on Zoom calls, in Slack and Microsoft Teams chats and, crucially, with spouses, children and pets as co-workers instead of legal secretaries and law librarians. And, because Fido isn’t particularly adept at data entry, many lawyers also found their plates full with administrative tasks that used to be handled by others.

Lawyers might reasonably take to grumbling at having to do nonbillable tasks. But the truth, some law firms say, is that hasn’t turned out to be the case. Stroock & Stroock & Lavan chief information officer Neeraj Rajpal says his firm’s lawyers are embracing technology as part of the client support experience, entering their time into billing software and contacting paralegals, IT support and research support only when needed for assistance.

This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.

To view this content, please continue to their sites.

Not a Lexis Subscriber?
Subscribe Now

Not a Bloomberg Law Subscriber?
Subscribe Now

Why am I seeing this?

LexisNexis® and Bloomberg Law are third party online distributors of the broad collection of current and archived versions of ALM's legal news publications. LexisNexis® and Bloomberg Law customers are able to access and use ALM's content, including content from the National Law Journal, The American Lawyer, Legaltech News, The New York Law Journal, and Corporate Counsel, as well as other sources of legal information.

For questions call 1-877-256-2472 or contact us at [email protected]