As Clients Speak, Are Law Firm Leaders Listening?

, The Am Law Daily

   | 1 Comments

Many of the largest law firms are not responding to the demands of the clients they serve as outside counsel. Now those clients are voting with their feet.

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What's being said

  • Obvious

    Its not the firm, its the attorney(s). Big Law sustains too many copycats - tweak the memo from last month for client X and change names and facts...the rest is the same. Many, many, very average "professionals" exist in the Big Factories.

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