It’s been a while since the dominant theme in The American Lawyer ‘s annual law firm technology survey wasn’t the economy. Make no mistake: The struggling recovery—renewed for yet another season—is still a force to be reckoned with. But responses by the 82 law firm technology chiefs who took our sixteenth yearly survey, and follow-up interviews with nearly a dozen of them, reveal that the top focus has shifted from dollars to data:
Namely, how do firms make information accessible to lawyers—the longtime goal of knowledge management—without making it too accessible?
